Free SOP Templates

10 ready-to-use SOP templates for HR, operations, customer service, and more. Browse, customize, or load directly into Flosop in one click.

10 templates·7 categories·Free to use
HR

Employee Onboarding

Get new hires up to speed fast with a consistent, repeatable onboarding process.

8 steps

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Customer Service

Customer Complaint Handling

Resolve customer issues quickly and consistently, every time.

8 steps

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Finance

Invoice Processing

Process vendor invoices accurately and on time with zero missed payments.

8 steps

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IT

IT Access Setup for New Hire

Provision new employee accounts and access on Day 1 without anything falling through the cracks.

8 steps

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IT

IT Offboarding / Access Revocation

Revoke departing employee access immediately and securely.

8 steps

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Operations

Weekly Team Meeting

Run a focused, action-oriented weekly team meeting in under 30 minutes.

8 steps

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Marketing

Social Media Post Publishing

Publish social content consistently with brand-approved copy and visuals.

8 steps

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Sales

Sales Discovery Call

Run a structured discovery call that uncovers real pain and moves deals forward.

8 steps

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Customer Service

Product Return / Refund

Handle returns and refunds fairly, quickly, and consistently.

7 steps

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Operations

End-of-Day Closing Checklist

Ensure nothing is left open at end of day and the team is set up for tomorrow.

8 steps

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